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Chatboq

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For Line

With Chatboq, you can connect your LINE Business Account and manage all customer conversations in one place. Easily receive and reply to LINE messages directly from your Chatboq agent chat dashboard without switching between apps.

What is Line Integration?

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The LINE integration allows you to connect your LINE Bot or Official LINE Business Account to Chatboq.Once connected, messages sent by your customers to your LINE Bot will appear inside your Chatboq inbox, where agents can reply instantly and collaborate efficiently.

    What does this integration do?

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    By integrating LINE with Chatboq, your team can manage all LINE customer messages directly from Chatboq.This ensures faster responses, smoother collaboration, and better communication with your audience, all from one centralized interface.

      Why integrate Line with Chatboq?

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      Benefits of using Chatboq with LINE integration:

      • Centralize all customers from multiple LINE accounts into a single Chatboq inbox.
      • Respond to LINE users directly from Chatboq.
      • Allow multiple agents to reply to the same customer.
      • Deliver faster responses and maintain consistent customer support.
      • Improve efficiency by handling LINE messages alongside other integrated channels.

      Key advantages of Line integration

      Unified inbox

      Unified inbox

      manage all your connected LINE accounts from one place

      Easy setup

      Easy setup

      connect securely using your LINE Channel ID and Secret

      Real-time sync

      Real-time sync

      messages between LINE and Chatboq update instantly

      Full control

      Full control

      activate, deactivate, or remove LINE channels anytime

      Auto-sync

      Auto-sync

      webhooks are configured automatically for smooth message flow

      Faster responses

      Faster responses

      reply quickly and deliver a consistent customer experience

      Team collaboration

      Team collaboration

      multiple agents can handle LINE chats together with ease

      How it Works?

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      When you connect a LINE Channel to Chatboq, a webhook is automatically generated to forward messages from your LINE Bot to Chatboq.You can view and respond to messages directly from the agent chat dashboard, and your replies will be sent to customers through LINE in real time.Each channel is activated by default upon connection, and you can deactivate or remove any channel at any time.

        Note: Make sure your webhook URL from Chatboq is added to your LINE Developer Console under the Messaging API settings for proper message delivery.