Privacy Policy

User-Provided Information: When you create an account on Chatboq, we collect information such as your name, email address, organization, and other details you provide during registration or event sign-up.

Chatbot Interactions: We store conversations you have with chatbots built using Chatboq, including text messages, prompts, responses, and any uploaded media files.

Usage Data: We collect information about how you use Chatboq, including the features you interact with, how frequently you use them, session durations, and any errors or performance issues encountered.

Device Information: We gather technical details about the device you use to access Chatboq, such as browser type, operating system, screen resolution, and IP address. This helps us ensure the best possible experience.

We use the information we collect to operate and enhance the Chatboq platform. This includes creating and managing your account, providing access to workshops, webinars, and chatbot tools, sending you updates or confirmations, personalizing your experience, and analyzing usage trends to improve functionality and support.

We do not sell your personal information. However, we may share data with third-party service providers who help us deliver our services—such as cloud hosting, payment processing, and email delivery. These providers are required to protect your data and use it only for specific, agreed-upon purposes. We may also disclose data if required by law or to protect the security of Chatboq and its users.

Chatboq uses cookies and similar tracking technologies to understand user behavior, remember preferences, and improve overall site performance. These tools help us provide a better and more personalized experience.

We take data protection seriously and use appropriate security measures to guard against unauthorized access, alteration, or disclosure of your personal information. These include encryption, secure servers, access controls, and ongoing system monitoring. While we do our best to secure your data, no internet-based system is completely immune to risk.

You have control over your data. You may access, update, or delete your personal information, manage communication preferences, or opt out of tracking where applicable. Reach out to us for any such requests.

Chatboq is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that we have collected data from a child without parental consent, we will take immediate steps to delete the information from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we do, we’ll revise the effective date at the top of the policy. Significant changes will be communicated clearly, and we encourage you to review this page periodically.

If you have any questions or concerns about this Privacy Policy, your data, or how it’s handled, feel free to reach out to us at privacy@chatboq.com. We’re here to help you understand your rights and ensure your information is protected.