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Chatboq

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For Instagram

With Chatboq, you can deliver fast, personal, and engaging customer support directly through Instagram Direct Messages. Connect your Instagram account to Chatboq and manage all your DMs in one place right alongside your website and Messenger conversations.

What is Instagram Integration?

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With this integration, you can easily connect your Instagram Business Account (linked to your Facebook Page) to Chatboq. Once connected, you can receive and reply to all Instagram Direct Messages directly inside your Chatboq agent chat dashboard.

    What does this integration do?

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    Using this plugin, you can connect your Instagram account to Chatboq. This lets you manage every message you receive on Instagram, whether it's from new followers, story replies, or post interactions, directly within Chatboq.

      Why integrate Instagram with Chatboq?

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      Benefits of using Chatboq with Instagram integration:

      • Centralize all Instagram DMs into a single chatbox within Chatboq.
      • Reply to Instagram customers directly without switching to the Instagram app.
      • Enable multiple agents to handle the same conversation for faster and smoother replies.

      Key advantages of Instagram integration

      Unified inbox

      Unified inbox

      Manage Instagram DMs, Facebook messages, and website chats all in one place

      Instant replies

      Instant replies

      Respond quickly to inquiries from stories, posts, and ads

      Boost engagement

      Boost engagement

      Turn followers into loyal customers through real-time chat

      Collaborative support

      Collaborative support

      Allows your team to manage high message volumes efficiently

      Customer insight tracking

      Customer insight tracking

      View chat history and previous interactions for personalized service

      Lead nurturing

      Lead nurturing

      Respond faster and convert potential buyers straight from Instagram

      Real-time notifications

      Real-time notifications

      Get alerts for every new DM so no message goes unanswered

      Consistent experience

      Consistent experience

      Ensure every interaction feels professional and brand-aligned

      How it Works?

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      When you install Instagram integration in Chatboq, it automatically links with your connected Facebook Page. Once active, you'll receive all new Instagram DMs in your Chatboq inbox, where agents can respond instantly, track chat history, and collaborate efficiently, all without leaving Chatboq.