Chatboq Ticketing System launching soon — Join the waitlist for early access

footer-logo

Chatboq

For Telegram logo

For Telegram

With Chatboq, you can connect your Telegram bot and manage all customer conversations in one place. Easily respond to your Telegram users directly from your Chatboq agent chat dashboard, without switching between apps.

What is Telegram Integration?

image

The Telegram integration allows you to connect your Telegram bot to Chatboq.Once connected, every message sent to your Telegram bot will appear in your Chatboq inbox, where your agents can manage and respond instantly.

    What does this integration do?

    image

    By integrating your Telegram bot with Chatboq, you can handle all customer chats from Telegram directly inside Chatboq.This helps your support team respond faster, stay organized, and manage multiple conversations from one unified interface.

      Why integrate Telegram with Chatboq?

      image

      Benefits of using Chatboq with Telegram integration:

      • Centralize all customer messages from multiple Telegram bots into a single Chatboq inbox.
      • Respond to Telegram users directly from Chatboq without leaving your dashboard.
      • Allow multiple agents to collaborate and reply to the same customer.
      • Improve response times and deliver seamless support across platforms.
      • Keep all Telegram conversations archived and accessible for better context and reporting.

      Key advantages of Telegram integration

      Unified inbox

      Unified inbox

      manage all your Telegram bot messages from one dashboard

      Quick setup

      Quick setup

      connect your bot easily using just the bot token and display name

      Real-time chat

      Real-time chat

      send and receive messages instantly with users

      Full control

      Full control

      activate, deactivate, or remove bots anytime from your Chatboq account

      Auto-sync

      Auto-sync

      webhooks are set up automatically to keep all chats updated

      Faster responses

      Faster responses

      reply instantly and keep your audience engaged across every bot

      Team collaboration

      Team collaboration

      let multiple agents handle Telegram messages smoothly and efficiently

      How it Works?

      image

      When you connect a Telegram bot to Chatboq, a webhook is automatically configured to forward all incoming messages to your Chatboq inbox. The bot is activated by default once connected, and you can manage its status from the Integrations page.You can activate or deactivate bots as needed, or uninstall all Telegram integrations at once if required.

        Note: Ensure your Telegram bot is active and the webhook is correctly configured to continue receiving messages inside Chatboq.