Analytics & Reporting
Chatboq turns every conversation into valuable insight so you can make smarter decisions. Track chats in real time, see peak activity hours, and monitor agent workload with built-in analytics. Spot trends, measure performance, and identify opportunities to improve service. Create custom dashboards, export reports, and connect Chatboq data to your business intelligence tools for deeper analysis and long-term growth.
Chatboq Action Analytics That Help You Take Action
Real-Time Insights
Track chats, agent workload, and customer activity instantly with built-in dashboards.
Custom Reports & Dashboards
Export data, build tailored views, and connect to BI tools for deeper analysis.
Trusted by leading companies worldwide
Chatboq Analytics That Help You Take Action
Chatboq gives you the insights you need to improve support, track performance, and make better decisions.
Ready-to-Use Reports
See your most crucial chat and inbox metrics in one simple view with pre-built reports.
Export Data for Deeper Analysiss
Download your raw numbers to work with in spreadsheets or connect them to your business intelligence tools.
Build Dashboards Your Way
Arrange widgets, set date ranges, and focus on the metrics that matter most to your business.
API Access for Live Data
Pull real-time statistics into your internal reports or external platforms through a secure API connection.
Why Teams Trusting Chatboq Reports
Chatboq reporting tools make it simple to track progress, spot opportunities, and share insights across your business.
Spot Trends Instantly
See conversation patterns so you can adjust staffing and resources at the right time.
Simple, Ready-to-Share Reports
Export data directly into presentations without extra formatting work.
Dashboards for Every Role
Provide support, sales, and other teams with their view of the key metrics that matter to them.
Connect Data Across Your Tools
Use secure API endpoints to merge chat insights with your existing business intelligence systems.
Frequently AskedQuestions
Yes. Basic analytics is active for every user.