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Chatboq

Analytics & Reporting

Chatboq turns every conversation into valuable insight so you can make smarter decisions. Track chats in real time, see peak activity hours, and monitor agent workload with built-in analytics. Spot trends, measure performance, and identify opportunities to improve service. Create custom dashboards, export reports, and connect Chatboq data to your business intelligence tools for deeper analysis and long-term growth.

Chatboq Action Analytics That Help You Take Action

Real-Time Insights

Track chats, agent workload, and customer activity instantly with built-in dashboards.

Custom Reports & Dashboards

Export data, build tailored views, and connect to BI tools for deeper analysis.

Chatboq Analytics That Help You Take Action

Chatboq gives you the insights you need to improve support, track performance, and make better decisions.

Ready-to-Use Reports

See your most crucial chat and inbox metrics in one simple view with pre-built reports.
Ready-to-Use Reports

Export Data for Deeper Analysiss

Download your raw numbers to work with in spreadsheets or connect them to your business intelligence tools.
Export Data for Deeper Analysiss

Build Dashboards Your Way

Arrange widgets, set date ranges, and focus on the metrics that matter most to your business.
Build Dashboards Your Way

API Access for Live Data

Pull real-time statistics into your internal reports or external platforms through a secure API connection.
API Access for Live Data

Why Teams Trusting Chatboq Reports

Chatboq reporting tools make it simple to track progress, spot opportunities, and share insights across your business.

Spot Trends Instantly

See conversation patterns so you can adjust staffing and resources at the right time.
Spot Trends Instantly

Simple, Ready-to-Share Reports

Export data directly into presentations without extra formatting work.
Simple, Ready-to-Share Reports

Dashboards for Every Role

Provide support, sales, and other teams with their view of the key metrics that matter to them.
Dashboards for Every Role

Connect Data Across Your Tools

Use secure API endpoints to merge chat insights with your existing business intelligence systems.
Connect Data Across Your Tools

Frequently AskedQuestions

Yes. Basic analytics is active for every user.

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Chatboq App Delights Your Customers and Boosts Sales

Add the Essentials plan (or above) when you need richer reporting; everything scales without losing historic data.