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Chatboq

Cookie Policy

Have questions or concerns about how we handle your data? Feel free to reach out anytime at info@chatboq.com

Table of content

What are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience by remembering your preferences, login details, and pages you have visited.

Cookies also help website owners understand visitor behavior, analyze traffic, and enhance site performance. By using cookies, we make sure the website runs smoothly and provides personalized content that matches your interests.

How We Use Cookies

At Chatboq, we use cookies to improve your browsing experience, enhance website performance, and deliver personalized content. These small data files help us understand how you interact with our site and ensure everything works smoothly.

Essential Cookies

These cookies are required for the website to function correctly. They keep your session secure and stable while you use our platform.
  • Session management: Keeps you logged in during your visit and remembers your activity.
  • Security: Protects your account from fraudulent activity and ensures a safe browsing experience.
  • Load balancing: Distributes website traffic efficiently across servers for faster performance.

Performance Cookies

Performance cookies help us understand how visitors use our website so we can improve usability and speed. These cookies collect anonymous data only.
  • Analytics: Tracks page views, time spent, and visitor navigation patterns.
  • Error reporting: Identifies bugs or issues that affect user experience.
  • Speed optimization: Measures loading times to enhance overall performance.

Functionality Cookies

These cookies remember your preferences to deliver a personalized and convenient experience.
  • Preferences: Saves your language, region, or display settings.
  • Personalization: Adapts website content based on your interests or past interactions.
  • Feature access: Enables custom features that enhance usability.

Marketing Cookies

Marketing cookies help us show relevant ads and measure campaign performance. They also connect our website with social platforms for easy sharing.
  • Targeted advertising: Displays ads tailored to your interests and browsing behavior.
  • Ad performance: Tracks conversions and engagement from advertising campaigns.
  • Social media integration: Enables sharing, likes, and engagement through connected accounts.

Your Control Over Cookies

You can manage or disable cookies at any time through your browser settings. However, disabling essential cookies may affect how our site functions.

Cookie Name: _session_id

Type: Essential

Purpose: User Session Management

Duration: Session

Cookie Name: _analytics_id

Type: Performance

Purpose: Google Analytics Tracking

Duration: 2 years

Cookie Name: _preferences

Type: Functionality

Purpose: User preferences

Duration: 1 year

Cookie Name: _marketing_id

Type: Marketing

Purpose: Ads personalization

Duration: 90 days

Third-Party Cookies

Some features on our site rely on trusted third-party services that also use cookies to function effectively:
  • Google Analytics / Tag Manager – visitor analytics and tracking
  • Meta (Facebook) Pixel – ad conversion and remarketing tracking
  • LinkedIn Insight Tag – ad campaign analytics
  • Google Ads / DoubleClick – remarketing and performance ads
  • YouTube embeds – video content tracking and cookies
  • HubSpot / Salesforce / Zoho APIs – CRM data sync and user session tracking
  • Mailchimp / ActiveCampaign – marketing automation and email tracking
  • Slack / Microsoft Teams APIs – integration cookies for authentication
  • WhatsApp / Messenger / Instagram / Telegram APIs – channel connection and message sync
  • Stripe / PayPal – payment processing and security verification
  • Cloudflare / CDN / Google Fonts – performance optimization cookies
These third-party cookies may have their own privacy and cookie policies. We recommend reviewing them to understand how your data is used.

Managing Your Cookie Preferences

Browser Settings

You can control or delete cookies anytime through your browser:
  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and Website Data
  • Edge: Settings → Cookies and Site Permissions

Cookie Consent Tool

When you first visit our website, you will see a cookie consent banner. You can choose to accept or reject non-essential cookies and update your preferences later through the “Cookie Settings” link in the footer.
Opt-Out Options
  • Google Analytics Opt-Out
  • Network Advertising Initiative Opt-Out
Impact of Disabling Cookies
If you choose to disable cookies:
  • Some website features may not work properly.
  • Your preferences will not be saved between visits.
  • You may need to log in again on each visit.
  • We cannot personalize your experience fully.
Essential cookies will still operate to ensure the website functions as intended.
Updates to This Policy
We may update this Cookie Policy to reflect new technologies, legal requirements, or business practices. Any significant changes will be announced on this page.

Contact Us

If you have questions about our use of cookies or your data, please

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