Showcase Products Directly Inside Chat with Chatboq

Don't just answer questions, showcase products directly in your chat, and change conversations into conversions. With Chatboq, your chatbot capabilities for online stores can enable in-chat product displays, visual product previews, provide recommendations, interactive catalogs, and engage shoppers without ever leaving the chat. Transform routine support and FAQs into product discovery in chat and powerful sales opportunities while delivering a seamless and personalized shopping experience.

Modern shoppers expect more than just text-based answers; they want a visual and interactive shopping experience that mirrors browsing a physical store. Showcasing products in chat with an interactive product catalog and in-app product showcase keeps users engaged by presenting relevant items during support conversations. Visual product previews increase interest, simplify comparisons, and reduce decision time, making shoppers more confident in their choices. When customers can see what they're buying while receiving support, conversion rates increase significantly.

Real-time product engagement through AI-powered recommendations improves cross-sell and upsell opportunities, transforming routine chats into revenue-generating interactions. Integrating product displays directly in chat transforms support into a seamless, personalized shopping recommendations journey that drives both engagement and conversions, especially when handling real-time shopping assistance alongside visual product displays.

Make every conversation a chance to sell. Chatboq turns your chat interface into an interactive shopping experience, letting shoppers browse, explore, and buy without leaving the conversation.

Interactive Product Catalog

Display your full product range visually within the chat interface. Users can browse seamlessly, creating a better shopping experience and enhancing product browsing in chat. This keeps shoppers engaged longer and makes discovering products effortless. The catalog adapts to user queries, showing relevant categories and items based on what customers are asking about or searching for in real time.

Personalized Product Recommendations

Chatboq's AI-powered suggestions offer optimized recommendations in real-time, increasing engagement and driving upsell and cross-sell opportunities. Shoppers receive relevant products exactly when they need them, improving satisfaction and conversions through personalized interactions that feel tailored and helpful.

Visual Previews and Product Cards

Display images, prices, and key details directly in chat. Rich media displays and product previews make browsing easier and instantly communicate product value. This enables customers to make faster and more confident decisions, increasing shopper engagement with purchasing decisions.

High-quality product cards show everything a customer needs to know—specifications, pricing, availability, and reviews, all within the conversation flow.

Real-Time Engagement Analytics

Monitor which products shoppers interact with most to optimize offerings. Chatboq's in-chat engagement metrics allow you to track customer behavior patterns and optimize offerings through conversion insights and product interaction patterns, enabling data-driven adjustments to showcase your best-performing products effectively.

Seamless Checkout Links

Let users add items to the cart or complete purchases without leaving chat. This frictionless purchase completion reduces abandonment and boosts conversions by eliminating unnecessary steps between product discovery and purchase completion.

Bringing product discovery directly into your chat turns every conversation into a sales opportunity. With real-time product displays and interactive chat shopping, you can engage shoppers, maximize conversions, and receive valuable insights to optimize your eCommerce strategy.

1. Transform Support Into Sales Opportunities

Convert support conversations into sales chances with real-time product displays that guide shoppers toward relevant items. When customers ask questions about products, immediately show them what they're looking for, along with complementary items.

2. Increase Engagement and Reduce Cart Abandonment

Utilize interactive chat shopping that keeps users browsing and buying without leaving the conversation. Visual engagement holds attention longer than text alone, reducing the likelihood that shoppers will improve shopping cart abandonment prevention by staying focused on products instead of switching between tabs or platforms.

3. Deliver Personalized Shopping Experiences

Provide AI-based recommendations customized to each shopper's behavior and preferences. Every customer receives product suggestions that match their interests, budget, and shopping history, creating a tailored experience that builds loyalty.

4. Gain Actionable Insights

Get insights on product interest and shopper behavior to boost eCommerce conversions and make smarter, data-driven decisions. Understanding which products generate the most interest helps you maximize order value techniques through informed inventory, marketing, and sales adjustments.

Chatboq empowers businesses to create in-chat shopping experiences that keep customers engaged and encourage repeat purchases. With hybrid AI-human product recommendations and tools for conversion optimization, every team can turn conversations into sales.

Online Stores Seeking Higher Conversions

Online stores aiming to increase engagement and conversions can leverage hybrid AI-human product recommendations to turn every interaction into a sale by learning how to automate customer support messages, ensuring automated product recommendations feel personal and helpful.

E-Commerce Support Teams

E-commerce teams providing live support can guide shoppers to relevant items directly in chat, thereby improving satisfaction and conversions. Support agents become sales facilitators when they can visually showcase products during assistance conversations.

Marketing Teams Running Campaigns

Marketing teams running campaigns and promotions can showcase seasonal offers, discounts, and new arrivals exactly where users engage. In-chat product displays amplify promotional effectiveness by putting offers directly in front of active shoppers.

With Chatboq, your team can display products, guide shoppers, and drive sales, all within the chat interface. Don't wait for users to browse aimlessly; turn every interaction into an opportunity to make sales. Stop relying solely on traditional product pages and email campaigns. Meet customers where they already are: in your chat conversations, asking questions, and looking for solutions.