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Author at Chatboq
My name is Kevin Tan, a Technical Content Writer & Blogger from Singapore with expertise in e-commerce chatbots and sales automation. I create practical content that shows online retailers how to use chatbots to increase conversions, recover abandoned carts, and deliver personalized shopping experiences. I focus on breaking down topics like product recommendation algorithms, payment gateway integrations, and order tracking automation into easy-to-implement strategies. My writing is based on testing results, conversion data analysis, and hands-on experimentation with various chatbot solutions.